FAQs

  • Can you accommodate large groups or private events?

    We can accommodate regular bookings for parties up to 10 guests. For groups of 9-10, we offer fixed-price catering packages that require advance deposits and pre-orders for starters, mains, and snacks.

    Groups larger than 10 require a private restaurant booking, with a minimum attendance of 16 guests. For private event inquiries, please contact us directly by email.

  • Should we book for special occasions or holidays?

    We strongly recommend advance reservations for all special occasions and holidays. As a top-rated establishment in Southampton and Hampshire with limited seating capacity, tables are often reserved weeks in advance. Early booking ensures you secure your preferred dining time.

  • Do you require deposits for bookings?

    For parties of up to 8 guests, our reservation system (Sugarvine Tables) securely holds card details to confirm bookings. All information is automatically deleted after your reservation is fulfilled, in compliance with GDPR and Financial Conduct Authority regulations. For groups of 9 or more guests, we require an upfront deposit.

  • Why do you charge cancellation fees?

    As a small venue with limited seating, unfulfilled reservations significantly impact our business and prevent other guests from dining with us. No-shows incur a £10 per person fee. For emergencies, please contact us promptly—we review each situation individually. Our complete cancellation policy is available on our "Book a Table" page.

  • What if I don't receive a booking confirmation?

    Please contact us immediately if you do not receive a confirmation. Occasional technical issues may prevent confirmations from being sent. We will verify your reservation and resend the confirmation.

  • What is your dining style?

    We provide a relaxed yet professional dining experience. Our service is informal but correct, complementing our authentic, creative, and seasonal cuisine.

  • What is your seating capacity?

    Késarum offers an intimate dining environment with 38 seats.

  • Do you have a bar?

    Yes, our bar features a curated selection of premium spirits, crafted cocktails, and organic, vegan-friendly wines.

  • Is there a dress code?

    We welcome guests in attire they find comfortable, from casual wear to formal dress.

  • Do you accommodate dietary requirements?

    As a 100% plant-based establishment, all our offerings are meat-free, dairy-free, and egg-free. Our menu always includes options that are naturally gluten-free.

    Unfortunately, we cannot accommodate Jain/sattvik dietary requirements or intolerances to onion and garlic.

  • How frequently do your menus change?

    Our menus are refreshed approximately every six months. Typically, our Summer/Autumn menu debuts in May, while our Winter/Spring menu launches in November.

  • Do you have a children's menu?

    While we do not offer a dedicated children's menu, our staff can recommend dishes from our starters, sides, or extras that may appeal to younger palates.

  • Can we bring our own celebration cake?

    Yes, you are welcome to bring celebration cakes, provided they are vegan.

  • Is Késarum wheelchair accessible?

    Yes, our restaurant is wheelchair accessible, including accessible toilet facilities. Please note that entering and exiting may require navigating a sharp corner turn.

  • Do you have high chairs or baby changing facilities?

    We do not currently provide high chairs or baby changing facilities.

  • Are dogs permitted?

    Yes, we welcome well-behaved dogs and service animals.

  • Where is Késarum located?

    Késarum Indian Restaurant is situated at 25 High St, Southampton, SO14 2DF, between The Star Hotel and Anatolian Turkish Kitchen. When walking south from the Bargate toward the pier, we are located on the left side, a short distance from Lidl.

  • What are your operating hours?

    Thursday & Friday: 6:00PM – 10:00PM

    Saturday: 12:00PM – 2:30PM & 5:30PM – Late

  • Is parking available nearby?

    As we are located on Southampton's busy central High Street, parking can be challenging. Limited street parking is available directly in front of our restaurant and on nearby East Street (free after 8:00PM). Alternatively, the Eastgate Street multi-story car park is located immediately behind our building, and St. Michaels Street parking is available a few blocks away.

  • Do you offer any promotions or special deals?

    Yes, we occasionally feature special offers designed to provide exceptional value. Please keep an eye on our website or follow our social media accounts for the latest updates.

  • Do you accept American Express?

    Yes, we gladly accept American Express cards.

  • Do you offer takeaway or delivery services?

    At present, we operate as a dine-in establishment only and do not offer takeaway or delivery options.

  • Do you sell gift vouchers?

    Yes, we offer gift experiences at Késarum. To purchase a gift voucher, please email info@kesarum.co.uk with your name and contact number. A member of our team will then contact you to arrange the details.